ORDER RETURNS/REFUNDS
Product return and refund requests for orders placed through fuzzyfrienddeals.com, must be made within 15 days of receiving your order. Please contact us directly at [email protected] or 1-833-763-5888 for any refund requests.
Once your return or refund is approved, we will provide you with a return slip for you to return the product and to provide a tracking number. The product must be returned to the address on the original package.
Once the return tracking number has been provided, a replacement product will be shipped or a refund will be credited to the credit card on file for your account.
Please note customers requesting refunds because they received damaged or incorrect products will be asked to provide photo evidence for their claim. In the case where a package is delivered (based on tracking number update), but has not been received by a customer, the recipient must submit a claim to the shipping carrier directly.